FAQ · Wholesale

Frequently asked.

Answers to the questions retailers ask before placing their first wholesale order with Mind Body Spirit.

01 · Wholesale & Pricing

Wholesale & Pricing

How do I see wholesale pricing?

Pricing is gated to approved retailers. Apply on our wholesale page — once your account is approved (usually within one business day), pricing appears on every product card and PDP across the catalog.

What's the minimum order?

$250 minimum order. Mix and match across any SKUs — flower, pre-rolls, hashholes — to hit the threshold.

Do you offer volume discounts?

Yes, and they're automatic — discounts kick in as your cart hits each volume threshold. No code, no rep call, no hassle. The price you see at checkout already includes whatever break you've earned.

What payment terms do you offer?

Card and ACH on all orders. Reach out to your rep for high-volume arrangements.

Do you require a tax ID or business license?

Yes. Reseller's permit, business license, or state-issued tax ID is required at application. We verify all documents before activating your account.

02 · Shipping & Fulfillment

Shipping & Fulfillment

How fast do you ship?

Orders placed before 1pm CT on a business day ship the same day. Other orders ship the next business day. Standard transit is 2–3 business days nationwide.

Where do you ship?

To states where hemp products are legal under state and local jurisdiction. Shipments comply with the 2018 Farm Bill. Buyers are responsible for confirming their jurisdiction's rules before ordering. We do not ship internationally at this time.

How is product packaged?

Flower ships in heat-sealed mylar pouches inside a discreet outer carton. Pre-rolls ship in sealed retail boxes. All shipments are odor-controlled and labeled with COA QR codes.

What carriers do you use?

UPS Ground for the lower 48; UPS 2-Day Air for AK / HI. Tracking + signature confirmation are included on every order over $500.

Can I expedite an order?

Yes — UPS Next Day Air and 2-Day Air are available at checkout for an additional fee. Cutoff for same-day expedited shipping is 11am CT.

03 · Compliance & Lab Testing

Compliance & Lab Testing

Are your products federally legal?

Yes. All Mind Body Spirit products are derived from federally legal hemp and contain less than 0.3% Δ9-THC by dry weight, in compliance with the 2018 Farm Bill.

Where can I view COAs?

Every product page links to its current Certificate of Analysis (COA). The full COA Library is available at /coa. Each COA includes cannabinoid profile, terpene profile, and contaminants screening.

What's the THCa vs Δ9-THC difference?

THCa is the non-psychoactive raw acid form found in unheated hemp flower; it converts to Δ9-THC when heated (smoked, vaped, baked). The 2018 Farm Bill regulates Δ9-THC content, not THCa, which is why high-THCa hemp flower is federally legal.

04 · Returns & Account

Returns & Account

What's your return policy?

Defective or damaged product is replaced or credited within 14 days of delivery — contact us with photos and your order number. Wrong-product returns are accepted within 7 days of delivery, unopened, with a 15% restocking fee.

How do I update payment terms or add a buyer to my account?

Email wholesale@hempmbs.com from the account-of-record email address. Term changes require updated financials; additional buyer logins can be set up the same day.

Can I get a sample pack?

Approved accounts get one complimentary sample pack with their first order — covers 3g across our top SKUs plus a printed COA reference card. Request at checkout or in your application notes.

How long does account approval take?

Most accounts are approved within one business day after we receive your business documentation. Complex setups (multi-location, multi-buyer) can take 2–3 days.

Still have questions?

Email wholesale@hempmbs.com or visit the contact page — we'll get back to you the same business day.